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Frequently Asked Questions
- Personal Diary.
Listed below are
the questions that I am asked quite often. Before you write
me, be sure to check here. |
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General |
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Ordering |
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Licensing, Deploying and
Distribution |
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General |
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May I try the product
before I buy? |
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| Yes. The
Personal Diary trial product
is available for 20 days evaluation. Customers are
encouraged to fully evaluate the software prior to
purchasing a software license. Evaluation software may be
downloaded from the Helpsofts web site, is fully
functional, and includes complete documentation. During the evaluation period, you can contact
technical support here.
supports@helpsofts.com |
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How much does your (The Personal Diary) cost? |
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Total Amount Payable -
Market
value $60
Just Now
$ 4.95
Per
machine. *
Limited time period * |
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How often a new version is released? |
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| Unfortunately, we cannot
predict the exactly date when a new version comes
out. It depends, on how many changes we need to
include to the version, and how the complex is each
thing that needs to be included, and so it could
take from a week to more weeks. Most of the changes
are improvements to the product. You can check the
release notes of Personal Diary for each issue that has been
added or fixed. Just count how many were added and
how many were fixed, in case you want to ask us how
stable is the Personal Diary. All added issues were
reported by our customers, or even non-customers. |
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Is your product able run either on a Win 2000, Win 2003,
Win 2007, Win 2008 Win
XP or Win Vista platform? |
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| Any of our products run just
fine on Windows 2000, Windows 2003, Windows 2007,
Windows 2008 Windows Vista or
Windows XP. |
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Ordering |
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How many licenses do we need and how are your products
licensed? |
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| You should buy one license
per each Machine. [Quantity Type: 1 Quantity = 1
License Key = 1 Machine] |
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Do we need to purchase technical support and maintenance or
our subscription already includes free support? |
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| Our
products come with free technical support and free
updates. off 100% |
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How long does it take to obtain my license details after I
purchase a product online by credit card? |
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| After the registration
service receives your online credit card order, it
may take up to several hours to authorize your
transaction. After your charge is authorized, you
will receive the License Key and User ID to your
email account within 24 hours by e-mail. If your
credit card is declined, then you will receive an
e-mail stating the reason. If you do not receive any
e-mail within 24 hours, then there may be a problem
with your order. |
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Licensing, Deploying and
Distribution |
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Home
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Buy Now
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Agreement FAQ |
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